14 Marla Premium Cleaning Bungalow Ground floor only Cleaning(Dry dusting & wet wiping of areas/ objects in rooms, kitchen, bathroom & balcony Hand mopping & dry Dusting sofa, carpet, mattress & curtains)

14 Marla Home Premium Cleaning

🔢 Base Service Coverage

This service includes cleaning up to standard limits of:

• Up to 5 Bedrooms only (as per standard Marla layout)
• 1 Drawing room / Hall
• 1 Kitchen only with Up to 10 kitchen cabinets interior + exterior clean (5 upper + 5 lower)
• Kitchen Appliances (Interior & exterior Clean)
• 4 Washrooms only (Bathtub cleaning extra chargeable)
• Up to 14 regular windows
  • Up to 2 sliding glass doors (if present)
  • 1 large wall glass panel (if present)
  • 1 wall-to-wall almirah per room standard size (exterior Clean only)
• 1 Dressing table OR 1 small TV showcase only
• Dry dusting of up to 12 curtains
• 1 small carpet & 10-seater sofa wet & dry cleaning
• Leather & Rexin sofas dry dusting only if present, because chemical use cause color fading
  • Dry dusting of up to 4 dining chairs & 1 Table

⚠️ Important Policy & Scope Clarification (Read Carefully)
• Independent homes vary in layout, architecture & room distribution.
• Marla-based pricing covers standard cleaning capacity for one working day as per typical planning of that Marla size.

• Any rooms, washrooms, windows, sliding doors, wardrobes, or glass surfaces, kitchen, etc. beyond the base limits mentioned will be treated as extra chargeable add-ons.
• Only the base numbers mentioned above are included
  • Any additional rooms or areas beyond the base inclusion—including guest rooms, study rooms, office rooms, multipurpose rooms, store or utility areas, servant rooms, attached washrooms, or unusually large or double-height halls—will be treated as extra chargeable add-ons.
  • Any enclosed room used as a sleeping, guest, office, study, or multipurpose room will be counted as a bedroom for cleaning scope.
  • Only the base washrooms, windows, sliding doors, wall glass panels, & stairs glass are included; additional quantities are chargeable.
  • Balcony or stairs glass panels (if present instead of grills) are not included & are chargeable add-ons.
  • Glass / Wooden Cupboard Cleaning is not included in base service but available as extra chargeable add-on.
  • Home exterior areas & outer-side cleaning (terrace, roof, driveway, gates, grills, Walls, balcony glass, stairs glass) are not included unless booked separately.
  • Independent homes vary in layout and built-up area; Marla size defines labour capacity, not unlimited rooms or fixtures.
• If the number of items in your home is less than the specified package limit, the remaining balance cannot be replaced, adjusted, or exchanged with any other item or Cleaning. Package limits represent the maximum service coverage, not interchangeable quantities.

✅ What’s Included:

🛋️ Living Room & Bedroom:

Dry Dusting: Ceiling, walls, corners, light fixtures, 1 carpet, mattress, curtains, windows & doors, photo frames,
Wet Wiping: Bed, frames, cabinet, chairs, tables, switchboards, AC, and fan

🪞 Additional in Living & Bedroom Details:

Almirahs / Wardrobes:
• Exterior cleaning of 1 wall-to-wall almirah per room included only

Dressing Table & TV Showcase:
• 1 full dressing table and 1 small TV showcase (interior & exterior clean)

Dining Chairs:
• Dry dusting of up to 4 dining chairs included

Sofa Cleaning:
• 10- seater sofa dry & wet Vacuum cleaning only present in home

• Leather & Rexin sofas dry dusting only if present, because chemical use cause color fading
• Ottomans cleaning is chargeable separately according to size if present

🍽️ Kitchen:
Wet Wiping: Tiles, floor, tap, stove, slab, sink, fixtures, exhaust fan outer unit, cabinet interiors & exteriors clean, microwave, fridge, kitchen appliance interiors & exteriors, chimney exterior clean only
Dry Dusting: Ceiling, walls, corners, window
• Kitchen cabinets interior + exterior cleaning of up to 10 cabinets (5 upper + 5 lower)
• Utensil removal or placement

🚿 Bathroom:
Wet Wiping: Taps, floor, tiles, basin, water closet, geyser, shower, switchboard, door, glass & mirrors, exhaust fan & window inside clean only, not from outside. Bathroom cabinets interior + exterior cleaning if any.)
• Bathtub cleaning extra chargeable Add-ons if inside bathroom

🌿 Balcony: • Cleaning of 1 balcony if cleaning on 1^st floor only
Dry Dusting: Ceiling, walls, grills & corners with cobweb duster
Wet Wiping: Windows, doors & railings
Balcony Glass Cleaning: Extra chargeable Add-ons for standard size (not included in base service as it more time consuming)

🧼 Floor Cleaning:
Manual Scrubbing & Mopping by Hand: Floor tiles and edges/corners

⭐ Extra Chargeable Add-ons (Optional – If Beyond Above Mentioned Count, Additional 10% Charges Apply on these Add-on Pricing)

• Extra Wooden Almirah / Cupboard Cleaning (as per cabinet/ drawer pricing):
  Exterior Clean Only → ₹99 per cabinet
  Empty Cabinet (Interior & exterior clean) → ₹150 per cabinet
  Cabinet inside Items (Removal & Placement) → ₹199 per cabinet
• Glass Cupboard Cleaning (as per cabinet/ drawer pricing): (not included in base service)
  Exterior Clean Only → ₹149 per cabinet
  Empty (Interior & exterior clean) → ₹199 per cabinet
  Cabinet inside Items (Removal & Placement) → ₹249 per cabinet
• Bathtub cleaning ₹499 if inside bathroom
  • TV Showcase / Dressing Table Cabinet Cleaning – ₹79 per Cabinet. Open shelves counted as 1 cabinet.
  • Sofa wet & shampooing -₹299 per seat & cushion ₹30 each)
  • Chair dry & wet vacuum cleaning – ₹260 each if requested
  • Extra sliding doors – ₹679 each (Paint marks, glue marks, tape marks, or gum/sticker residue are not removed)
  • Extra wall panels – ₹599 each
  • Extra Window (small size only) – ₹349 each (big size- 549)
• Balcony Glass Cleaning: Extra chargeable as per size (not included in base service)
  • Marla / independent homes Balcony Glass Cleaning: ₹60 per running ft (₹499 minimum) per balcony
• Balcony / stairs stainless grills polishing is extra Chargeable add-ons – ₹499 per panel/section/balcony
• Stairs Glass Cleaning – ₹99 (One Side) | ₹199 (Both Sides) per panel/section

❌What’s Excluded (but Available as Add-ons – Chargeable Separately)

• Removal of glue, paint, pen, oil, sticker, or cement marks from walls, floor, tiles, door & anywhere at home
• Walls & Ceilings are not wet wiping, dusted or stain removal (pen/paint/oil/dark marks). Only corner cobweb removal is done.
• Interior cleaning & emptying of cupboards or wardrobes, almirahs
• Cabinets in storerooms, utility rooms, or inaccessible areas are not included
• Chimney interior cleaning & uninstallation
• Curtain water-wash, leather/rexin type sofa wet cleaning & padded wall panel behind beds or TV wall excluded.
• Leather or Rexin type sofa dry & wet clean (wet/chemical cleaning causes color fading or surface damage) or any type Cleaning that requires fabric shampooing
  • Kitchen & Washroom exhaust fan & window outer side cleaning is not included; exhaust fan cleaning is limited to outer surface & blades only (no uninstallation/reinstallation or inner cavity, surrounding walls cleaning).
• Fixed window glasses can’t be cleaned completely due to fixed grills
  • Chandelier or false ceiling cleaning, Garden / lawn cleaning
  • Floor cleaning using scrubbing machine
  • Plumbing, leakage, painting, or civil repair work
  • Cleaning of artificial flowers, decorative items, or heavy electronics equipment
  • Temple / mandir are completely excluded from all cleaning services
  • To avoid any damage, we clean trolleys, beds, and other fixed or heavy items without moving them
  • We do not clean front & back baramda (बरामदा) or driveway of home — available only as extra chargeable
  • Toilet Plastic seat covers & plastic bathtubs: yellow or dark stains cannot be removed completely because plastic absorbs color over time (this is a material limitation, not a cleaning issue)
• Cleaning of wooden, tiles, marble, or granite surfaces affected by permanent damage. Color stains that have absorbed into tiles, stone, granite, or marble cannot be cleaned, as the color has penetrated the surface.
• Old tiles, fittings, or grout may already have discoloration, as grouting naturally fades or gets discolored over time & its original color cannot be restored through cleaning
• Additional sliding doors or large wall glass panels, windows cleaning beyond the above base mentioned count are extra chargeable add-ons
  • Balcony & Stairs glass cleaning & Stair’s cleaning extra chargeable add-ons
• Almirah in store room or nearby washroom area
• Extra washrooms, Upper-floor lobby, Family lounge upstairs, servant toilets, store toilets, terrace toilets cleaning
• Upholstered bed back panels, MDF fluted panels, Decorative laminate walls, CNC designs, extra chargeable add-ons
  • ❌ Note: Terrace, roof, parking, driveway, exterior home tiles, walls, main gates, pillars, iron grills & balcony glass are not part of any cleaning packages — available as extra chargeable add-ons.

🏠 Company Principle:
“Home Interior Only” → Anything outside the home is treated as Extra Add-on Services.
Exterior cleaning (gates, terraces, driveway, pillars, garden, outside walls) is always treated as Add-on Services. This cleaning pricing applies per floor, not for the entire building.
Only one floor is covered per booking; additional floors require separate booking

⚠️ Additional Notes:
• Please provide a ladder if needed; otherwise, cleaning will be done only up to reachable areas
• Hard-to-reach or risky areas are not covered for staff safety
• In apartments & homes, grills and balcony glass are dry dusted only from inside; balcony glass deep cleaning is extra chargeable as mentioned in add-on services
• Interior cleaning is labor-intensive; add-ons help avoid disputes and maintain service quality

• Customer or a representative should be present during service and inspect the work before team departure. Post-service complaints after completion may not be entertained.

📋 Booking Notes:
• Book minimum 48 hours in advance
• Average job time: 5–6 hours
• Price includes labour, equipment, chemicals & transportation
• 50% advance required

Cancellation, Rescheduling & Refund Policy:
• Free cancellation or rescheduling is allowed until 10:00 PM on the day before the scheduled service date.
• Late Cancellation / Rescheduling: After 10:00 PM (night before service day), a 10% cancellation/rescheduling charge will apply, as service staff assigned, equipment, materials & travel are already scheduled.
• Refunds: 10% of the total service booking amount will be deducted. The remaining advance amount (if received) will be refunded within 7 working days to the original payment method. Bank/payment-gateway delays are not Firlona’s responsibility.
• No-show: If customer is unavailable, refuses, or does not respond at the scheduled service time, the same 10% charge will apply.
✅ Final Agreement
By booking this service, you confirm that:
• You have read, understood & accepted all the above Terms & Conditions.
📄 Full Terms & Conditions apply and are available in the app.
✅ Available Across Karnal – Book your session anytime for doorstep service.